CREATE &
DELIVER
A modern collective of strategists, creatives, and
support pros — built to scale businesses with precision and purpose.
ABOUT US
we are more than just a BPO agency
We are a strategic partner committed to helping businesses grow through smart, scalable support solutions.
Founded with the vision of delivering world-class outsourcing services, we’ve built a strong team of over 25 experienced professionals who specialize in customer service, virtual assistance, data entry, outbound calling, lead generation, and digital marketing support.
Our clients range from startups to established brands across various industries, all seeking one thing: a dependable team that delivers consistent results. At Procore Partners, we pride ourselves on our client-first approach, personalized service, and unwavering commitment to quality.
Every project we handle is powered by proven systems, modern tools, and a relentless focus on efficiency, accuracy, and customer satisfaction. From day-to-day admin tasks to full-funnel campaign execution, we provide the support businesses need to thrive in today’s fast-paced world.
Procore Partners exists to simplify your operations, amplify your results, and become the team you can always count on.
WHAT WE OFFER
Ecommerce Support
We help ecommerce businesses scale with seamless backend support. From order processing and inventory monitoring to customer inquiries and returns management, our team ensures your online store runs efficiently—so you can focus on growing your brand and sales. Whether you're on Shopify, WooCommerce, Amazon, or Etsy, we bring the experience and attention to detail needed to deliver a smooth buyer experience.
Admin & Inbox Management
Stay organized and stress-free with our reliable admin and inbox management services. We handle daily administrative tasks, calendar scheduling, document management, and inbox zero strategies—ensuring nothing slips through the cracks. With a focus on clear communication and fast turnaround, we help business owners stay on top of their priorities without getting bogged down by routine work.
Graphic & Branding Support
Stand out with visuals that truly represent your brand. Our creative team provides design support for social media, marketing campaigns, product packaging, pitch decks, and more. We focus on consistency, clarity, and high-converting designs that align with your brand identity—ensuring every touchpoint makes a lasting impression.
Funnel Building
We build high-converting sales funnels tailored to your business goals. From landing pages and lead magnets to email automations and upsell flows, we create seamless user journeys that drive results. Using platforms like ClickFunnels, GoHighLevel, and Kajabi, we blend strategic messaging with conversion-focused design—so you can attract, nurture, and convert leads with ease.
TESTIMONIES
"Responsive, talented, and trustworthy — that’s how I’d describe my VA from Procore. She handles my calendar, meetings, and even my social media. It feels like I have a full-time executive assistant for a fraction of the cost"
"Hiring a virtual assistant from Procore Agency was a game-changer for my business. I used to drown in emails and admin tasks, but now I finally have time to focus on growth. Super reliable, professional, and easy to work with!"
"Our VA from Procore is more than just an assistant—she’s like an extension of our team. She’s proactive, communicates clearly, and never misses a deadline. Highly recommended!"
"I was skeptical at first about hiring a VA, but Procore made the whole process seamless. They matched me with someone who fits perfectly with my working style. Worth every penny!"
"Shoutout to the team at Procore Agency! Their VAs helped us with lead generation and customer service, and our productivity doubled in just a month. Excellent service!"
"As a small business owner, I needed help but couldn’t afford a full-time staff. Procore’s virtual assistants were the perfect solution. Professional, efficient, and very easy to onboard."
MEET THE TEAM
Marycris Frayco
Co-Founder & Head of Client Success
Mary began her Virtual Assistant journey at just 17 years old, working in a small computer shop with no formal background and no experience. What started as a humble beginning has grown into a remarkable 13-year career serving more than 20 international clients across the US, UK, Canada, and Australia.
With a strong belief that every interaction reflects the brand she represents, Mary has built her reputation on professionalism, reliability, and excellence. Whether managing teams, streamlining operations, or engaging with clients and guests, she always ensures that her work strengthens not only her own credibility but also her client’s brand and reputation.
Beyond client work, Mary is also the Founder of the Bukidnon VA Community, a thriving network where she mentors and empowers aspiring Virtual Assistants through boot camps, workshops, and events. Her mission is to inspire others to pursue freelancing as a sustainable career, while also setting high standards of service in the VA industry.
Today, as the driving force behind Procore Partners, Mary brings her years of experience, leadership, and passion for service to help businesses grow, scale, and succeed with the right team by their side.
Rolando A. Nellas
Co-Founder & Marketing Lead
Rolando’s creative journey began as a self taught video editor, driven by curiosity and a passion for visual storytelling. What started as experimenting with edits and simple projects has grown into years of professional experience helping brands, businesses, and creators bring their ideas to life through compelling visuals and strategic marketing.
With a deep understanding that great content is more than just aesthetics, it’s about impact, Rolando has built his reputation on creativity, precision, and results. From editing scroll stopping social ads and UGC campaigns to leading marketing strategies that drive growth, he ensures every project not only looks polished but also performs.
Beyond client work, Rolando thrives on collaboration and innovation. As a Marketing Lead, he has guided campaigns that connect brands with their audiences, blending creativity with strategy to deliver measurable success. His mission is to help businesses harness the power of storytelling and digital marketing to scale, stand out, and stay ahead.
Today, as the creative force behind Procore Partnership, Rolando combines his expertise in video editing, design, and marketing leadership to empower businesses with content that inspires action, builds trust, and fuels growth.
FAQS
Have
Question?
You might find the answer in our FAQs. If not, feel free to reach out — we're always happy to help.
What types of services do your virtual assistants offer?
• Our VAs are skilled in various areas, including:
• Administrative support (calendar/email management, data entry)
• Customer service and chat/email support
• Social media management and content creation
• Lead generation and CRM management
• E-commerce support (Shopify, Amazon, Etsy, etc.)
• Graphic design and video editing
• And many more based on client needs.
How do I know if I need a virtual assistant?
If you’re spending more time on repetitive tasks than growing your business, it’s time to hire a VA. Whether you're an overwhelmed solopreneur, a startup founder, or a growing team, a VA can handle your time-consuming tasks so you can focus on what matters most.
How do I know if I need a virtual assistant?
If you’re spending more time on repetitive tasks than growing your business, it’s time to hire a VA. Whether you're an overwhelmed solopreneur, a startup founder, or a growing team, a VA can handle your time-consuming tasks so you can focus on what matters most.
Are your virtual assistants trained and experienced?
Yes. Our VAs go through a strict screening, testing, and training process. We ensure they are not only skilled in their respective fields but also professional, reliable, and dedicated to helping our clients succeed
How do I get started with hiring a VA?
Simply contact us or fill out our "Get Started" form on the website. We’ll schedule a discovery call to understand your needs, and then match you with the right virtual assistant based on your tasks and preferences.
How do you ensure quality and productivity?
We have internal performance tracking systems, regular client check-ins, and ongoing support from our management team. Our VAs submit daily or weekly reports, and we’re always available to help manage performance or resolve any concerns.
What are your pricing and payment terms?
We offer flexible pricing based on the number of hours or monthly plans. Payment is usually made monthly or bi-weekly, depending on your selected package. Get in touch with us for a free quote customized to your needs.
Can I replace my VA if I’m not satisfied?
Absolutely. Your satisfaction is our priority. If the assigned VA is not the right fit, we’ll replace them quickly with another suitable candidate at no extra charge.
Do you offer support in different time zones?
Yes! Our VAs work with clients worldwide and can adjust their schedules based on your preferred working hours, including U.S., UK, Canadian, and Australian time zones.
Is there a contract or long-term commitment?
We offer both short-term and long-term contracts. While we recommend ongoing partnerships for consistent support, you can choose a plan that suits your business needs. No hidden fees or long-term obligations.
Contact us
Have a question, need support, or want to learn more about our services? We're here to help. Fill out the form below or reach out to us directly — our team will get back to you as soon as possible.
Copyright © 2025 ProCore PARTNERS